Charities I’ve had the privilege of working with include:-

Lewis-Manning Hospice Care

Solent Mind

Diverse Abilities

Royal Osteoporosis Society

Cancer Research UK

Genetic Alliance UK

Florence Nightingale Foundation

Children and Families Across Borders (CFAB)

Woking and Sam Beare Hospices

Designability

British Trust for Ornithology

British Liver Trust

Mercy Central

Oxford Homeless Pathways

Age UK Bath and North East Somerset

Below are a few testimonials / extracts from testimonials. If you would like to see more, please let me know.

“As an organisation continually looking to improve ourselves and the way we work, investing in our staff has been key to our development, learning and progress to date. The agreed programme with Caroline has clearly demonstrated how we value our people at Lewis-Manning Hospice Care, improved staff retention and performance. It has allowed staff to further understand their behaviours and those of others, increased confidence and motivation, helped staff become more action focused and supported people’s ability to manage conflict and work more productively.   In addition, there has been a sense of increased fulfilment and wellbeing across the teams. I would highly recommend Caroline Dewfall, her approach is professional, she works with people to achieve agreed outcomes and does so sensitively and with compassion. I would also say that the team profiling that Caroline facilitated for each team at our hospice has become one of the most openly talked about and highly praised elements of staff personal development that I have had the opportunity to be part of.”

— (Clare Gallie, CEO, Lewis-Manning Hospice Care)

Coaching Testimonials

Client Perspective

  • “I cannot speak more highly of Caroline’s coaching expertise and the results she has helped me achieve in my own personal development. She has helped me rewire some of my default thought patterns, encouraging me to take a step back and look at sometimes very basic things about how I view my role and interact with others. She has helped me to value the difference I can make within my organisation.”

    Anonymous

  • “I have found this process incredibly valuable. It’s challenged my way of thinking, how I communicate and how I deal with situations. It’s been the biggest confidence boosting experience I have ever had. Caroline was extremely easy to talk to/open up to and I completely trusted her and her confidentiality.”

    Anonymous

  • “I couldn’t recommend these sessions enough, they and Caroline have been fantastic and I am incredibly thankful to the organisation that I’ve had the opportunity to take part in it.”

    Anonymous

  • “The sessions challenge me and are thought provoking; they have given me tools to address situations differently from before and with much better outcomes. I really look forward to every session and always leave feeling totally reinvigorated, uplifted and positive.”

    Anonymous

  • “The coaching sessions I have had with Caroline have had a very significant impact in terms of me moving towards and achieving my goals. Throughout our sessions she challenged the beliefs that were holding me back. She has a way of doing this which combines clarity and directness with a sensitivity and gentleness whilst keeping me on track and helping me to identify my strengths.”

    Anonymous

  • “I had the great pleasure to have received coaching from Caroline this year, she is incredibly professional, lovely to work with and put me at ease. More importantly, her coaching skills enabled me to make some key important decisions regarding the next stages of my career, for which I am very grateful for. I would highly recommend Caroline!”

    Anonymous

DISC profiling and staff development testimonials

“Myself and the team found DISC and our team workshop really insightful and a powerful tool to work more effectively as a cohesive team. For me as a manager it was invaluable and I will be using the reports to support the management of individual team members.”

“I think DISC was an extremely helpful tool to communicate and understand colleagues better, to improve communications and staff happiness.”

“I found the whole process (DISC and workshop) very interesting and enlightening.  It has really helped me to communicate more effectively and understand others and what drives them. I also think it has helped me to make positive changes in myself.”

Consultancy and fundraising Testimonials

“Caroline worked at Director level with me for five years at the British Liver Trust. She was not only a fabulous Development Director and leader of her team - which expanded with the success driven by her personal efforts - but she was always a flawless and good-humoured team player who I quickly came to trust and rely upon 105%. She never failed to tackle any issue or problem with anything other than hard work, determination and a communication style that is both tactful and gracious.”

— Alison Rogers, previously Chief Executive of the British Liver Trust

"We engaged Caroline to review our fundraising activity and to recommend a strategy to increase our fundraising income in both the short and long term.She spent some time with us and then produced a comprehensive report detailing her recommendations. So far, we have implemented the short-term recommendations with huge success and as a direct result have doubled our income in just 12 months. I have no hesitation in recommending Caroline as her obvious knowledge, experience and diligence are impressive to say the least."

- Tony Husband, Commercial Manager, BIME (now Designability)

“Caroline Dewfall has been working with Dyslexia Action for just over a year and has transformed both the way we apply to trusts and the income that we receive.  Her calm and professional manner has enabled the charity to think more strategically.   She has almost tripled income from trusts, been a valued member of the team and an absolute pleasure to work with”.

- Emma Malcolm, Director of Fundraising and Marketing, Dyslexia Action

“We worked with Caroline on three separate assignments and were delighted on each occasion. Caroline brought subject matter expertise and experience to the brief, and was up to speed with our requirements after a remarkably short time. She worked so well with the Team, everyone enjoyed working with her, and I particularly valued the way she pushed ahead with the work, delivering and completing the assignments on time and to an excellent standard. Finally, the work was successful and Caroline helped us to generate significant income!”

- Claire Wynne Hughes, Interim Fundraising Director, National Osteoporosis Society (now Royal Osteoporosis Society)

“You have been a consummate professional, bringing great understanding of the challenges faced by smaller charities and an ability to work with and support staff across the whole team as well as undoubted fundraising expertise. You have helped us develop focus as well as structure, and left us with excellent foundations upon which we can continue to grow our Trusts fundraising in particular. I know that the team very much appreciated the training which you gave them and I am enormously grateful for the personal support which you have given me”.

- Laura Parker, Chief Executive, Children and Families Across Borders

“I worked with Caroline for approximately 6 months, during a very difficult time for our charity. Caroline was a trusted pair of hands, who gracefully navigated between strategically developing our fundraising activities through to the practical delivery of them. She successfully secured a range of large and small grants. She shows grace under pressure, knowledge about the sector, and is a real team player. I would heartily recommend Caroline for any fundraising role.”

- Caroline Housman, Chief Executive, Children and Families Across Borders (second contract with the charity)